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Apr

21

Determining Effective Registration Protocols for Newspaper Websites

Posted by Tish Grier

Jay Small presents an interesting review of the results of a month-long test of changes to registration protocols at thirteen E.W. Scripps daily newspaper websites.

Says Jay: "With the test, we wanted to address concerns that the wall restricted site traffic growth too much, especially traffic coming from search engines. We softened the wall so that a user (client, technically) that was not logged in could view up to a set number of articles in a 30-day period before being intercepted by the registration form. We did not publicize the test in any way; site managers didn't even know which threshold they got... We tested a range of different thresholds on Scripps sites, from no change in current protocols all the way to completely open access, and including thresholds of three, four, five, six and seven 'free' article views per 30-day period."

Scripps was interested in finding out if softening the "wall" by allowing a certain number of page views impacted registration; if softening the wall reduced user abandonment once they encountered registration screens; and if opt-ins were effected by different registration thresholds. As Jay explains, managers are now determining just where to permanently set those "soft-wall" thresholds.

Continues Jay: "To preserve a balance between continued growth of our e-mail marketing programs and optimum customer experience, we corporate folks advised site managers to choose thresholds between three and five "free" article views per user per 30 days. The lower the number, the more people will encounter the wall, but the higher opt-in growth should be..."

Apr

11

News Orgs Construct More Bot-Friendly Headlines

Posted by Tish Grier

The New York Times looks at how news organizations, recognizing that 30 percent of readers get to their sites via search engine results, are making headlines more search engine friendly. From the article: "Some news sites offer two headlines... One headline, often on the first Web page, is clever, meant to attract human readers. Then, one click to a second Web page, a more quotidian, factual headline appears with the article itself..."

Hub Contributor Paul Conley points to a post of his on the the trend from a few months ago and agrees with two-tiered headline approach: "As for me... I still like the short and pithy concept. And I'd suggest that B2B journalists adopt the two-tiered approach used by the BBC. Use the hedes on the home page to attract humans, and use the hedes on the article page to lure bots..."

Also see Steve Yelvington's post on the subject for his thoughts on the impllications of local vs. non-local search results. On clever headlines: "I learned a long time ago -- and learned the hard way -- that a dull, boring, but informative and accurate label beats the socks off a cute pun when it comes to driving clickthrough in an interactive context..."

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